Un site labellisé - Aquarium La Rochelle

An Accredited
Site

La Rochelle Aquarium is attentive to how we receive

our visitorsand to the facilities and services that we

offer them. The Aquarium has earned many accreditations

testifying to our commitment to the highest quality standards.

The entire Reception team has been trained on the special aspects related to receiving visitors with disabilities.

Tourism and disabilities

La Rochelle Aquarium has been awarded "Tourisme et Handicap" accreditation for people with motor, mental and hearing deficiencies. This approach was proactively launched during the Aquarium's construction to facilitate its accommodation of the public.

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The site is also fitted with magnetic induction loops to allow hearing aid users to optimize their hearing: at reception, at the cloakroom counter, in the two amphitheatres and throughout their visit by means of the audio guides.

This desire to improve access for persons with disabilities can also be seen in the Aquarium's concern for feedback from visitors, who can record their comments in a guest book available at reception.

 

2015 Prices
 


Adults with disabilities

€13


Children with disabilities

€9

 


Adult / teen audio guide*

€3


Children's audio guide* (ages 4-11)

€2

 

 

* Audio guides are available with magnetic induction headsets that are compatible with hearing aids fitted with telecoils.

 

Qualité tourisme

Because exacting quality requirements guide each of our actions, La Rochelle Aquarium obtained this accreditation in 2015, which guarantees...

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Being accredited the 1st private “Qualité Tourisme™”  tourist site endorses and promotes the many efforts made by all the staff of the Aquarium La Rochelle during 3 months to get this label.
The label is awarded to establishments  having already engaged in a commitment towards quality .The Aquarium La Rochelle has always focus on providing a top-quality service providing the visitors with:

- A warm welcome
- Helpful staff
- Foreign languages spoken
- Personal service
- Clear, accurate information
- Cleanliness and comfort
- Destination information
- Your opinion counts (systematic handling of complaints, customer satisfaction survey, etc.)

Tripadvisor

Aquarium La Rochelle, best Aquarium in France according to Tripadvisor community in 2014 and 2015!

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It has been praised by travelers in the ranking of the most beautiful aquariums in France, Europe and World.

Aquarium La Rochelle has received the TripAdvisor Certificate of Excellence each of the past three years.

 

Velodyssey

La Rochelle Aquarium is on the Velodyssey cycling route.

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What is Velodyssey?

From Roscoff to Hendaye, a 1,400 km journey... 150 km of bike trails run through the Charente-Maritime Department to the Ferry Terminal in Royan, by way of La Rochelle, Châtelaillon-Plage, Rochefort and Marennes. The project is supported by a national communication plan and web tools funded by Departments and Regions of France.

 

Other

The Aquarium has also received recognition from:

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Le Guide du Routard, the Michelin Green Guide, Le Petit Futé, Familiscope, Les Mamans Winneuses, and the list goes on.

Groups with disabilities

Partners & Friends

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